Customer Service Representative

• Job Id: 42384
• Job Category: Administrative
• Job Location: Remote, Remote
• Security Clearance: Public Trust or Uncleared
• Business Unit: Zachary Piper
• Division: Zachary Piper Solutions
• Position Owner: Jackson Neal

Piper Enterprise Solutions Team has an urgent need for Customer Service Representatives, the CSR will be responsible for fielding a high volume of inbound calls from businesses regarding frequently asked questions

Responsibilities for the Customer Service Representative include:

• Fielding a high volume of inbound calls
• Communicating with customers to resolve frequently asked questions
• Fantastic interpersonal communication skills
• Computer skills to operate at a high level

Qualifications for the Customer Service Representative include:

• 1+ years in call center or help desk
• high speed internet at agents place of performance is required
• public trust/ background and drug and credit
• Laptops, Monitor, Keyboard, and Headsets will be provided. Equipment must be returned in working condition at the end of the agent’s employment.
• $12/hr, Ability to work Fully Remote