Growth Product Manager

Growth Product Manager


UpKeep is revolutionizing the way businesses maintain their facilities and equipment. We’re a Series B SaaS startup with remote teams around the world. We’ve raised $50M in venture capital funding and recently surpassed 10,000 customers! UpKeep quickly became the #1 cloud-based maintenance and asset management software application by constantly innovating and always putting our customers first.

We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace.

This is a full-time, remote position.

As our first Growth Product Manager, we’re asking you to address 3 key questions:

    • How can we increase product adoption when our customers first sign up?
    • How can we create a product funnel that will encourage customers to upgrade without being contacted by a salesperson?
    • How can we reduce churn when our customers become unengaged?

What you’ll do:

    • Learn everything there is to know about our customers, the product, and the problems we aim to solve!
    • Work hand-in-hand with engineering, design, marketing, customer success, and sales to determine product requirements, feasibility, usability, product flow, and devise plans to test growth
    • Help define and coordinate A/B tests to explore and validate new ideas for growth
    • Define and drive the product roadmap, goals, and the KPIs by which we’ll measure growth and adoption
    • Help balance company growth initiatives with core product needs through clear communication and rationale
    • Maintain a prioritized product backlog and conduct sprint meetings (grooming, planning, retro, etc…)
    • Set and communication project timelines and release schedules, and reset expectations when things change
    • Maintain a holistic understanding of the business, the industry, and the competitor landscape

What we’re looking for:

    • 3-5 years of growth product management experience
    • Growth mindset – not afraid to make mistakes, try new things, and keep learning!
    • Experience working with BOTH engineering and marketing teams is a huge plus
    • Experience using Agile methodology to run backlog grooming, sprint planning, standups
    • Comfortable working with raw data sets to develop insights (i.e. spreadsheet skills)
    • A professional demeanor and a desire to exceed expectations
    • A high standard for the quality of the product’s design and user experience
    • A high degree of organization and attention to detail
    • Excellent verbal and written communication skills
    • Bachelor’s degree preferred

Employee Benefits:

In this full-time position, you’ll receive top-notch benefits such as equity/stock options, paid holidays, 12-week parental leave, unlimited vacation/sick time, 401k, and affordable medical, dental, vision and mental health insurance options. We value a work/life balance and believe that family and mental health should always come first.

The Company:

UpKeep was founded by our CEO, Ryan Chan, from an idea he had while working as a process engineer in a manufacturing plant. He believed a cloud-based, mobile-first software solution could drastically improve the workflow and productivity of maintenance teams, technicians, and facility managers. He was determined to build on this vision— so he learned how to code and created the first version of UpKeep in 2014.

Today, we’re simplifying and modernizing work orders for half a million people in over 50 countries. Our 80+ team members are focused on ensuring UpKeep is the smartest and easiest-to-use Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) software available. We have customers in industries like manufacturing, food production, education, healthcare, property management, hospitality, energy, and transportation. In addition to providing data-driven insights and reporting, UpKeep gives users the ability to manage tasks and teams on-the-go.

Top VC’s including Insight Partners, Emergence Capital, and Mucker have confidently backed us since we graduated from Y Combinator in 2017. Here’s an interesting fact: Only 1% of all software venture capital is invested in the deskless workforce, yet 80% of the global workforce is not sitting at a desk. That’s over 100 million people in the U.S. alone! We’re committed to empowering those underserved deskless workers.

Company culture and employee appreciation are very important to us, which is why we’ve been named a “Best Place to Work” by Inc. Magazine and Built in LA.

UpKeep Technologies Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. Please let us know if you need any accommodation due to a disability. We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace by hiring people from all racial, ethnic, and socioeconomic backgrounds.


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